APPAREL FINE PRINT

Payments & Samples

Any non-franchised dealer apparel orders must be paid in full before order can be placed. Franchised dealer orders must have a purchase order (if credit is established) or be paid in full before order can be placed. Mistakenly ordered garments are subject to a 25% restocking fee and all shipping charges. All garment orders must have written approval before order will be placed and are non-refundable once imprinted. Sample garments are available for a 5 day trial period. If not returned charges (less embroidering) will apply. Sample orders will incur shipping charges for returns.

Low quantity Surcharges/Embroidering Costs

Garment orders under a 12-piece total will incur a $7.00 per piece surcharge.

Headwear orders ranging from 1- 12 pieces will incur a $5.00 per piece surcharge and 13-35 pieces will incur a $3.00 per piece surcharge. 

Minimum set up fee is a one time $75.00 (based on stitch count.)

Minimum set up fee will be waived on orders of $500.00 or more.

  1. Free embroidery for one location logos and stitch counts under 6999. 2nd location is 80 cents per 1000 stitches per garment and will require an additional set up fee.
  2. Stitch counts over 6999 add 80 cents per 1000 stitches per garment.
  3. Quotes will be based on logo colors and location(s) staying consistent throughout entire order.
  4. Add 80 cents per hat for additional location, plus stitching charges and set up fee. (If set up fee is applicable).
  5. Add a name to each garment for $8.00 plus 80 cent 2cd location fee.

Artwork Approval

All orders must be approved in writing before an order goes into production.  Gold Touch is not responsible for any errors. Customer must provide artwork. Accepted File Formats for Embroidering: Vector files, ending in EPS, Adobe Illustrator files ending in ai, or an editable PDF, JPEG or TIFF. Artwork that needs to be touched or reworked will be charged at the rate of $85.00/hour, billable in 15-minute increments. If you do not know where to get these types of files, (or understand what we are asking) please ask your Marketing team, Internet person, Billboard or Newspaper rep for the files. You can upload files or email them to [email protected]

Polyester Garment Care

Button All buttons and pull garment inside out and wash with like colors.  For Pants zip and button the button.  Machine wash on cold and delicate cycle.  Do not bleach, tumble dry low on delicate cycle, button or zip all garments.